Privacy Policy

Information We Collect

When you submit a form on this site we collect the information you provide: your name, email address, phone number (if you choose to give one), your message, and details such as the property you asked about, your budget range or your preferred timeline.

We also collect limited technical information automatically, such as your IP address and browser type, which we use to prevent abuse of our forms.

How We Use Your Information

We use your information to respond to your inquiry, arrange showings and consultations, send you the property information you asked for, and follow up about your real estate needs.

We do not sell your personal information.

SMS and Text Messaging

If you provide a phone number and check the consent box on one of our forms, you agree to receive text messages from Nelly Graham related to property listings, showings, appointment reminders and follow-up on your inquiry.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving text messages, or HELP for assistance. Carriers are not liable for delayed or undelivered messages.

Consent to receive text messages is not a condition of any purchase or of any service we provide. If you prefer not to receive text messages, simply leave the phone field blank or reply STOP.

Mobile Information and Third Parties

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.

Your phone number and SMS consent information are not sold, rented, or traded under any circumstances.

Service Providers

We use third-party providers to operate this website and manage our contacts and communications. These providers process your information only to deliver those services on our behalf, and are not permitted to use it for their own marketing.

Data Retention and Security

We keep your information for as long as needed to serve you and to meet our legal and recordkeeping obligations, including records of your messaging consent. We use reasonable safeguards to protect it, though no method of transmission over the internet is completely secure.

Your Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You can unsubscribe from emails using the link in any message, and stop text messages by replying STOP.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy or about your information can be sent to nelly@nellygraham.com or +1 (305) 000-0000.